Privacy Policy

1. Information We Collect

When you request a quote or contact us, we collect the following information:

• Name and company name
• Email address
• Phone number (optional)
• Fleet size and service requirements
• Any additional information you provide in your message

2. How We Use Your Information

We use your information solely for the following purposes:

• To provide quotes and respond to your inquiries
• To process your valve regeneration service requests
• To communicate about your order status
• To improve our services based on your feedback
• To send service updates (only with your consent)

We will never sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data:

• Secure, encrypted storage of all personal information
• Access restricted to authorized personnel only
• Regular security audits and updates
• GDPR-compliant data processing procedures

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Active customers: For the duration of our business relationship plus 3 years for warranty purposes
• Quote requests: Up to 2 years or until you request deletion
• Inactive data: Automatically deleted after retention period expires

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct any inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at contact@example.com

6. Cookies

Our website uses only essential cookies necessary for basic functionality. We do not use tracking cookies or third-party analytics without your explicit consent.

7. Third-Party Services

We may use the following third-party services to operate our business:

• Email service providers: To send and receive emails
• Cloud storage: To securely store business data
• Shipping carriers: To track and deliver valves

All third-party processors are GDPR-compliant and bound by strict data protection agreements.

8. International Data Transfers

Your data is primarily stored within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our website.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: